Well – AI is pretty much everywhere these days. We have AI-driven apps, services, and toasters and soon enough anything we can think will have been touched by the “magic” of AI. BMW Group, not to be left in the dust, takes a leap in revolutionizing customer service with the introduction of Proactive Care. This AI and data-centric platform promises a plethora of cutting-edge services, offering customers tailored solutions based on their vehicle’s needs and their preferences, thereby – apparently – redefining the realms of connected vehicles and customer service. Proactive Care is touted… More…