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First-time EV owners are charmed by electric, but brands have a lot to lose, study suggests

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Most first-time EV owners are very satisfied with the experience—especially with respect to service, driving enjoyment, and styling. And satisfaction with range is a key purchase reason for certain EV models. Those are among the findings from J.D. Power’s 2022 U.S. Electric Vehicle Experience Ownership Study (EVX), released Thursday… More…

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