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Study finds EV owners are less satisfied with dealership service


EV owners are much less satisfied with dealership service than owners of internal combustion cars, according to a new J.D. Power study. Results were based on a survey of 64,248 U.S. owners or lessees of 2020-2022 model year vehicles, asking them to rate the service at franchised dealers or equivalent aftermarket facilities. Customer satisfaction… More…

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